Management Consultants  Supporting Corporate Transformation

PMOs - Case Study

ORGANISING, FACILITATING AND CONTRIBUTING TO A COLLABORATIVE FORUM ON PROJECT OR PROGRAMME MANAGEMENT OFFICES (PMOs)

A group of major European companies were interested in understanding best practice in setting up and running project or programme management offices (PMOs).

We facilitated the establishment of a collaborative forum at which the senior managers responsible for PMOs within the companies could review and discuss the available research, and could share their own thoughts and experiences. Our contributions included:

• Organising and facilitating the workshop in a way that stimulated thought and creativity, fostered a sharing environment and focused the managers’ attention on the key issues for their own PMOs;

• Distilling the academic and practitioner literature and the limited empirical research on PMOs and presenting it to the forum members;

• Participating in the discussions and drawing out key themes and insights;

• Developing a model of the evolution of PMOs in terms of roles and purpose that was consistent with the experiences of the managers and the research.

All the managers were delighted with the workshop and its outcomes. It had provided the opportunity to reflect on their own situations and had given them considerable input into how they might develop their PMOs. Some agreed to meet up with their respective teams on a bilateral basis to share experiences in more detail, and others offered to maintain informal contacts and to exchange information.

The senior managers agreed that the forum should meet twice per year to discuss developments within their own PMOs and other project and programme management issues of common interest.

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